Short answer: yes, and it’s not even close.

If you're running a legal marketplace or SaaS platform, for lawyers, notaries, conveyancers, or legal consultants, you’ve likely seen the same pain point repeat:

Professionals are slow to reply to client messages.

They miss deals. They frustrate clients. And too often, it’s not because they’re careless but  because they’re buried in dashboards and overwhelmed by notifications.

Why Legal Response Times Still Suffer in 2025

Most platforms in the legal and legal-adjacent space still rely on a clunky stack:

• Emails every time a client sends a message

• Login-gated dashboards that few professionals check regularly

• Zero visibility outside business hours

It’s no surprise that prospective clients are left waiting, or worse, ghosted. Meanwhile, platforms suffer churn, disintermediation, and lost trust.

Why Chat Apps (Done Right) Are the Answer

Professionals aren’t ignoring clients. They’re just not checking your dashboard every hour.
But they are checking their chat apps like WhatsApp, SMS, Telegram, all day, every day.

What if your platform could meet them where they already are?

Jely is a communication layer built specifically for platforms that serve legal professionals. It doesn’t replace your system, it supercharges it.

Here’s how:

🔔 Real-Time Notifications with Full Context

Jely sends instant push notifications when a client messages a legal professional on your platform, not just “You have a new message,” but a full preview of the message content, delivered via WhatsApp, SMS or Telegram.

No more buried messages. No more login friction. Just a clean, timely alert that brings the lawyer back to your platform, fast.

🔁 Optional Bidirectional Messaging

Want to go further? With Jely’s cross-channel sync, you can enable fully bidirectional flows:

• Clients and lawyers can reply via WhatsApp, email, or SMS

• Messages are mirrored into your platform

• No personal contact details are ever shared

You maintain compliance and oversight. They get the flexibility to respond from wherever they are.

🛡️ Built on the Official WhatsApp Business API

Let’s be blunt: no serious legal professional wants to risk using a tool that could get their number banned.

That’s why Jely runs entirely on the official WhatsApp Business API, used by enterprises worldwide, from airlines to banks to government agencies.

✅ Fully compliant with WhatsApp’s terms of service
✅ End-to-end encrypted
✅ Reliable delivery + audit trails
✅ No browser automation or grey-hat hacks

This isn’t a workaround. It’s the proper way to do legal messaging.

⚙️ Your Platform Stays the Source of Truth

Jely doesn’t take over your client relationship. It just ensures that legal professionals respond faster, using tools they already trust. Messages are always mirrored back to your platform. You stay in control, with full visibility and compliance support.

📈 Better UX = More Engagement = More Revenue

Faster responses = more closed leads. 

Faster responses = happier clients.
Faster responses = a stickier platform.

Don’t let missed messages cost you trust, revenue, or retention. Give your professionals the tools to show up, instantly, and compliantly.

🧠 TL;DR

• Most legal pros are still buried in email and dashboards

• They check WhatsApp/SMS far more often than your platform

• Jely bridges that gap, with compliant, full-context notifications via WhatsApp Business API

• Optionally, Jely enables full bidirectional messaging with synced records

You get higher engagement, faster responses, and happier clients