WhatsApp Group API TLDR
The WhatsApp Group API is a new feature that lets businesses create and join group chats through the official API. Your business number can set up a group, invite multiple participants, and take part just like any user.
The what + why
Why Group Chats Matter for your Business
The Group API makes group conversations possible inside WhatsApp in a way that’s secure and officially supported. Instead of being limited to one-to-one chats, businesses can now coordinate across multiple stakeholders in a single thread.
This matters because most real-world tasks - from managing projects and providing customer support to coordinating services - involve more than two people.
With the Group API, those conversations finally have an official home where businesses can stay connected, participants can stay in sync, and collaboration feels natural.
Beyond convenience, this also reduces fragmentation: no more juggling separate side chats or losing track of details. It creates a single source of truth, making collaboration more efficient, transparent, and reliable.
How it works
Blogs
What is the WhatsApp Group API?
If you’ve worked with the WhatsApp Business API (WABA) before, you know it’s been a strictly one-to-one affair: one business, one cu…
Use Cases for WhatsApp Group API with Jely
The WhatsApp Group API delivers group communication and at Jely, we’re making it actionable by ensuring critical messages get seen, prioritised…
WhatsApp Group API vs 1-to-1 Messaging: What’s Changing for Businesses
If you’ve been using the WhatsApp Business API (WABA) for a while, you know the drill: one business, one…
Frequently Asked Questions
