Get your elderly care providers to surface client needs. With analytics tools for messaging data.

Unlock conversation data from WhatsApp, Email and SMS. Analyse what families and carers say. Spot upsell opportunities and prove impact with privacy-safe reporting.

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WhatsApp

Email

SMS (Coming soon)

Teams (Coming soon)

Slack (Coming soon)

iMessage (Coming soon)

A web dashboard interface displays analytics panels. One panel shows highlighted keywords such as ‘Home visits,’ ‘Support,’ and ‘Wellbeing’ with an 87% circular progress indicator. Two other panels labeled ‘Graph:’ contain line graphs with tags like ‘Impact,’ ‘Service tracking,’ ‘Quality,’ and ‘Wellbeing monitoring.’ Sidebar navigation items and other blurred UI elements appear in the background.
A web dashboard interface displays analytics panels. One panel shows highlighted keywords such as ‘Home visits,’ ‘Support,’ and ‘Wellbeing’ with an 87% circular progress indicator. Two other panels labeled ‘Graph:’ contain line graphs with tags like ‘Impact,’ ‘Service tracking,’ ‘Quality,’ and ‘Wellbeing monitoring.’ Sidebar navigation items and other blurred UI elements appear in the background.

How Jely works

How Jely works

A split-screen graphic shows a WhatsApp chat on the left and an analytics dashboard on the right. In the chat, Brian asks if one-on-one coaching is available, what it costs, and requests to book a session. Travis replies with details: £20 per hour and confirms a booking for Saturday at 4 PM. On the right, a dashboard displays highlighted keywords such as ‘one-on-one,’ ‘booked,’ and ‘£20/hour,’ along with a circular progress graphic showing 67%. The dashboard includes blurred navigation elements and a small line chart.
A split-screen graphic shows a WhatsApp chat on the left and an analytics dashboard on the right. In the chat, Brian asks if one-on-one coaching is available, what it costs, and requests to book a session. Travis replies with details: £20 per hour and confirms a booking for Saturday at 4 PM. On the right, a dashboard displays highlighted keywords such as ‘one-on-one,’ ‘booked,’ and ‘£20/hour,’ along with a circular progress graphic showing 67%. The dashboard includes blurred navigation elements and a small line chart.

Turn every message into structured insights


Jely pipes messages from your platform into the apps families and carers already use. Every chat is captured in one place as clean, structured data.


AI-powered messaging tools extract intents, topics and sentiment. You see needs, blockers and trends at a glance — not a pile of transcripts.


Identity masking in messaging platforms protects personal details while keeping the insights you need for compliance, quality and growth.

Now you can

Now you can

A cheerful yellow cartoon character holds a bubbling flask and pours its contents into a white money bag marked with a dollar sign.
A cheerful yellow cartoon character holds a bubbling flask and pours its contents into a white money bag marked with a dollar sign.
A cheerful yellow cartoon character holds a bubbling flask and pours its contents into a white money bag marked with a dollar sign.

Turn chats into revenue

Turn chats into revenue

Use analytics tools for messaging data to find signals and recommend care packages or add-on services.

Use analytics tools for messaging data to find signals and recommend care packages or add-on services.

Act on moments that matter

Act on moments that matter

Trigger targeted nudges and follow-ups — tools for improving contractor response times only when intent is high.

Trigger targeted nudges and follow-ups — tools for improving contractor response times only when intent is high.

A smiling yellow cartoon character walks while looking at a phone, surrounded by icons for email, notifications, and alerts
A smiling yellow cartoon character walks while looking at a phone, surrounded by icons for email, notifications, and alerts
A smiling yellow cartoon character walks while looking at a phone, surrounded by icons for email, notifications, and alerts
Two smiling yellow cartoon characters walk together while carrying a large pencil.
Two smiling yellow cartoon characters walk together while carrying a large pencil.
Two smiling yellow cartoon characters walk together while carrying a large pencil.

Fill gaps automatically

Fill gaps automatically

When clients confirm, kick off automated scheduling tools to lock in the next visit without back-and-forth.

When clients confirm, kick off automated scheduling tools to lock in the next visit without back-and-forth.

Our resources

Our resources

Unlocking Hidden Insights in Family–Caregiver Conversations

Families rely on elderly care platforms not just for booking services, but for reassurance.


Why Responsiveness Matters in Elderly Care Platforms

In elderly care, timely communication isn’t just a convenience, it’s a necessity.


Using Conversations to Spot Service Gaps

A missed medication, a forgotten check-in, or an unrecorded change can affect health, safety, and trust between families and caregivers. 

Reducing Caregiver Burnout Through Chat Analysis

Caregiver burnout is a silent challenge in elderly care platforms. Long hours, high emotional demands, and constant communication with families can take a toll.

Frequently asked questions

Frequently asked questions

Will this compromise sensitive legal data?

Not at all. We enable our push notification features to remind clients and suppliers to communicate on-platform. Jely cannot read, interfere, edit, or share sensitive legal data that occurs on your platform or in your exchanges.

Will this compromise sensitive legal data?

Not at all. We enable our push notification features to remind clients and suppliers to communicate on-platform. Jely cannot read, interfere, edit, or share sensitive legal data that occurs on your platform or in your exchanges.

Will this compromise sensitive legal data?

Not at all. We enable our push notification features to remind clients and suppliers to communicate on-platform. Jely cannot read, interfere, edit, or share sensitive legal data that occurs on your platform or in your exchanges.

Does this share customer info?

Does this share customer info?

Does this share customer info?

Who are the team behind this?

Who are the team behind this?

Who are the team behind this?

Is it GDPR compliant?

Is it GDPR compliant?

Is it GDPR compliant?

Is this difficult to set up?

Is this difficult to set up?

Is this difficult to set up?

What’s special about Jely?

What’s special about Jely?

What’s special about Jely?

Jely is on a mission to help you create, customise and control any interaction on and across chat apps!

📩 founders@jely.chat

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Privacy

API documentation

Terms & Conditions

Relai Ltd, trading as Jely, is a company registered in England and Wales with company number 15981569.
Registered Office: 115 Hampstead Road, NW1 3EE, London

With ❤️ from the Jely team