Reconnect passengers and airport team - instantly, safely, and across chat apps.

Let baggage handlers, and customer service teams message passengers from their devices, through their preferred chat-apps - without sharing personal details or teams losing oversight.

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WhatsApp

WeChat

Email

RCS (Coming soon)

Teams (Coming soon)

Slack (Coming soon)

iMessage (Coming soon)

How Jely works

How Jely works

Streamline airport communication


A traveller loses their bag, frustration sets in and as soon as they leave the desk, communication stops.


Jely fixes that. It connects passengers and airport teams instantly across WhatsApp, email, or SMS, without sharing personal contact details or needing a new app. Staff can reply directly from their own devices and preferred chat-apps, while Jely keeps every chat synced, secure, and visible to managers. Messages are automatically translated, anonymised for privacy, and spell-checked for clarity.


You stay in control with full visibility over every interaction, while passengers get real-time updates right where they already chat.

Streamline airport communication


A traveller loses their bag, frustration sets in and as soon as they leave the desk, communication stops.


Jely fixes that. It connects passengers and airport teams instantly across WhatsApp, email, or SMS, without sharing personal contact details or needing a new app. Staff can reply directly from their own devices and preferred chat-apps, while Jely keeps every chat synced, secure, and visible to managers. Messages are automatically translated, anonymised for privacy, and spell-checked for clarity.


You stay in control with full visibility over every interaction, while passengers get real-time updates right where they already chat.

Now you can

Now you can

A smiling yellow cartoon character walks while looking at a phone, surrounded by icons for email, notifications, and alerts.
A smiling yellow cartoon character walks while looking at a phone, surrounded by icons for email, notifications, and alerts.
A smiling yellow cartoon character walks while looking at a phone, surrounded by icons for email, notifications, and alerts.

Resolve issues faster

Resolve issues faster

Instantly connect passengers to the relevant support teams - all in one thread.

Instantly connect passengers to the relevant support teams - all in one thread.

Identify customers who haven’t purchased -

and share offers, restock updates, and product suggestions in chat.

Protect privacy

Protect privacy

Keep privacy intact and oversight in place - no numbers shared, no disappearing DMs.

Keep privacy intact and oversight in place - no numbers shared, no disappearing DMs.

Keep privacy intact and oversight in place - no numbers shared, no disappearing DMs.

A smiling yellow cartoon character walks while holding a masked phone number and pointing to a security shield icon with a keyhole
Two smiling yellow cartoon characters walk together while carrying a large pencil.
Two smiling yellow cartoon characters walk together while carrying a large pencil.
Two smiling yellow cartoon characters walk together while carrying a large pencil.

Improve customer experience

Improve customer experience

Send real-time updates, translate messages automatically, and keep travellers informed wherever they are.

Send real-time updates, translate messages automatically, and keep travellers informed wherever they are.

Staff can now message from their preferred apps

- and you can automate reminders if they haven't replied

Our resources

Our resources

Why Visibility Is the Key Advantage in Commodities Marketplaces

Visibility has become the engine that powers modern commodities marketplaces.

Why Jely is in Beta

When you’re building something new, there’s always a temptation to wait. Wait until it’s perfect. Wait until every feature is polished. Wait until you can say, “It’s done.” We decided not to wait.

Revenue Leakage: The Silent Killer of Marketplace Sales

When platforms and marketplaces think about growth, the conversation usually centers around acquisition, more users…

How Chat Integration Transforms Commodities Marketplaces

Trading commodities has always been about conversations - the long back-and-forths to agree on price, timing, and terms.

Frequently asked questions

Frequently asked questions

Will this compromise sensitive legal data?

Not at all. We enable our push notification features to remind clients and suppliers to communicate on-platform. Jely cannot read, interfere, edit, or share sensitive legal data that occurs on your platform or in your exchanges.

Will this compromise sensitive legal data?

Not at all. We enable our push notification features to remind clients and suppliers to communicate on-platform. Jely cannot read, interfere, edit, or share sensitive legal data that occurs on your platform or in your exchanges.

Will this compromise sensitive legal data?

Not at all. We enable our push notification features to remind clients and suppliers to communicate on-platform. Jely cannot read, interfere, edit, or share sensitive legal data that occurs on your platform or in your exchanges.

Does this share customer info?

Does this share customer info?

Does this share customer info?

Who are the team behind this?

Who are the team behind this?

Who are the team behind this?

Is it GDPR compliant?

Is it GDPR compliant?

Is it GDPR compliant?

Is this difficult to set up?

Is this difficult to set up?

Is this difficult to set up?

What’s special about Jely?

What’s special about Jely?

What’s special about Jely?

Jely is on a mission to help you create, customise and control any interaction on and across chat apps!

📩 founders@jely.chat

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Privacy

API documentation

Terms & Conditions

Relai Ltd, trading as Jely, is a company registered in England and Wales with company number 15981569.
Registered Office: 115 Hampstead Road, NW1 3EE, London

With ❤️ from the Jely team